Get Help with Sift

Help with Using Sift

Your First Case walks through a practice case with pictures for every step. Troubleshooting covers common problems with opening Sift, activation, documents, and searches.

Your License and Downloads

The Telophor customer account, managed by Polar, contains your Sift license, downloads, and purchase information. Beta access is by invitation.

Contact Us

Email contact@telophor.tech for Sift support.

A useful message includes:

• What you were trying to do.
• What happened instead.
• The message shown on screen, if any.
• Whether you use a Mac, Windows, or Linux computer.
• Your Sift version, shown at the bottom of Settings.